Shipping policy

Last updated: April 2026

1. Introduction

At Bony's Motorcycle, we are committed to delivering your motorcycle accessories and riding gear safely and efficiently.

This Shipping and Delivery Policy explains our order processing procedures, delivery timeframes, shipping coverage, and related conditions. We offer free standard shipping on all orders within Australia with no minimum purchase required.

This policy applies to all purchases made through www.bonysmotorcycle.com

2. Shipping Coverage

We currently ship to all Australian states and territories, including metropolitan, regional, and most remote areas.

International shipping is not available at this time. We plan to expand to additional countries in the future. Please check back for updates.

3. Order Processing

  • Orders placed before 6:00 PM AEST on business days (Monday to Friday) are typically processed on the same day.
  • Orders placed after 6:00 PM AEST, on weekends, or on public holidays will be processed within 1 to 3 business days.
  • Processing begins once payment is confirmed and stock availability is verified.

4. Estimated Delivery Timeframes

After dispatch, estimated delivery within Australia is 5 to 10 business days. This timeframe covers metropolitan, regional, and remote areas across all states and territories.

Important Notes:

  • Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or peak seasons.
  • Remote or rural locations may fall towards the longer end of the estimated range.
  • High-demand periods such as holidays may result in extended delivery times.

5. Delivery Locations

We deliver to residential and business addresses, parcel lockers (where supported), and PO Boxes for eligible items.

6. Shipping Costs

Free Shipping: We provide free standard shipping on all orders within Australia.

All product prices displayed on our website include shipping costs. No additional shipping fees are charged at checkout.

7. Order Tracking

Once your order is dispatched, you will receive a confirmation email containing tracking information.

  • Tracking typically activates within 24 to 48 hours after dispatch.
  • If tracking shows no updates for more than 5 business days, please contact us for assistance.

8. Address Accuracy

Customers are responsible for providing a complete and accurate delivery address, including full name, street address, unit number (if applicable), and postal code.

Orders returned due to incorrect or incomplete address details may be subject to reshipping fees.

9. Lost or Damaged Packages

9.1 Lost Packages

If a shipment is confirmed lost by the carrier, we will offer either a replacement at no additional cost or a full refund.

9.2 Damaged Items

Please inspect your order upon delivery. If your item arrives damaged, contact us within 48 hours and provide clear photos of the damage and packaging so we can resolve the issue.

10. Special Circumstances

Delays may occur due to extreme weather events or circumstances beyond our control. We will provide updates when significant disruptions occur.

11. Contact Information

Bony's Motorcycle:

  • ABN 28624887751
  • Email: contact@bonysmotorcycle.com
  • Phone: +61424468348
  • Address: 4G/172 Oxlade Drive, Brisbane - Queensland 4005, Australia.
  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (AEST)

Please include your order number and tracking details when contacting us regarding shipping inquiries. We aim to respond within 1 business day.

This Shipping and Delivery Policy may be updated from time to time. The most current version will always be available on our website.